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Your professional etiquette is your key to making an impression

Skills get you hired; behavior gets you fired. We often obsess over technical certifications ("hard skills") while ignoring the "unwritten rules" of the workplace. Professional etiquette isn't about...

Employers love Cover Letters, here’s how to create them

"Nobody reads cover letters." That is the lie lazy candidates tell themselves to avoid the work. The truth is, most generic cover letters don't get read. But a well-crafted narrative? That is the only...

Cross cultural communication made easy

Globalization means we work with everyone, everywhere. But language isn't the only barrier; culture is the invisible wall we keep running into. You might think you are being clear and efficient, but...

10 ways to improve your Nonverbal communication

You said, "I'm fine," but your arms were crossed, your jaw was tight, and you looked away. Guess which message your team believed? We obsess over finding the perfect words for an email or a speech...

8 ways to strengthen your assertive communication

We often confuse being "assertive" with being "aggressive." We think that to be heard, we have to be loud, dominant, or demanding. On the flip side, we confuse being "polite" with being "passive,"...

8 ways to overcome passive communication style

You sit in the meeting, disagreeing with the plan, but you nod and say nothing. You accept the extra workload even though you are already drowning. You are the "Peacekeeper," the one who goes with the...

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